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Privacy Policy
Last updated: May 5, 2025

Northeast Energy Conservation, Inc. (“NECINJ,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains what data we collect, how we use it, and the choices you have regarding your information.

1. Who we are

Business name: Northeast Energy Conservation, Inc.
Office address: 16 Chapin Rd., Suite 910, Pine Brook, NJ 07058 USA Northeast Energy Conservation, Inc.
Phone: +1 973‑244‑2400 Northeast Energy Conservation, Inc.
Email: necinj.office@necinj.com
Website: https://necinj.com

2. Scope of this policy

This Privacy Policy applies to https://necinj.com and any microsites or online services that link to it (collectively, “Site”). By accessing or using the Site, you agree to the practices described here.

3. Information we collect

  1. Information you provide directly – name, postal address, email, phone number, and any details you supply in contact forms, service‑request forms, newsletter sign‑ups, or blog comments.

  2. Device and usage data – browser type, IP address, pages visited, referring URLs, and interactions collected via cookies, pixels, and similar technologies (see Section 7).

  3. Program‑specific data – for example, household income or eligibility details you submit when applying for the New Jersey Comfort Partners Program or other energy‑efficiency incentives we administer.

4. How we use your information

• To schedule and deliver energy audits, appliance replacements, weatherization, and related services.
• To respond to inquiries and provide customer support.
• To send administrative emails such as confirmations and policy updates.
• To improve our Site’s performance, content, and user experience.
• For analytics, security, fraud prevention, and legal compliance.
• With your consent, to send marketing communications that you may opt out of at any time.

5. Legal bases for processing (GDPR)

Where the EU GDPR or UK GDPR applies, we process personal data under the following bases:
Contract – delivering services you request.
Legitimate interests – securing and improving our Site.
Consent – optional cookies and marketing emails.
Legal obligation – record‑keeping, tax, and regulatory requirements.

6. Sharing and disclosure

We do not sell or rent your personal information. We share it only:
• With vetted service providers (e.g., web‑hosting, email platforms, payment processors) who process data on our behalf under strict confidentiality.
• With utilities or state agencies administering energy‑efficiency programs when required to confirm eligibility or verify completed work.
• If compelled by law, regulation, subpoena, or court order.
• In connection with a merger, acquisition, or asset sale (with notice to you where legally required).

7. Cookies and tracking technologies

The Site uses first‑ and third‑party cookies and similar technologies to operate, remember preferences, and measure traffic (for example, Google Analytics). You can control cookies through your browser settings or by using the Google Analytics opt‑out add‑on.

8. Data retention

We retain personal information only as long as necessary for the purposes stated in this policy, unless a longer period is required by law.

9. Your privacy rights

United States (including California CCPA) – Depending on your state, you may have the right to know, access, correct, delete, or opt out of the sale or sharing of personal information.
European Economic Area & UK (GDPR) – Rights of access, rectification, erasure, restriction, portability, and objection.

To exercise any of these rights, email necinj.office@necinj.com. We will respond within the timeframe required by applicable law.

10. Security

The Site is secured with SSL/TLS encryption. Nonetheless, no online transmission or storage system is completely secure, so we cannot guarantee absolute security.

11. Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have done so, please contact us so we can delete the data.

12. Third‑party links

The Site may contain links to external websites we do not control. We are not responsible for their privacy practices. Please review each third‑party site’s policy.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will be posted on this page and, where appropriate, notified to you by email.

14. Contact us

If you have questions about this Privacy Policy or our data practices, contact:

Privacy Officer
Northeast Energy Conservation, Inc.
16 Chapin Rd., Suite 910, Pine Brook, NJ 07058 USA
Email: necinj.office@necinj.com
Phone: +1 973‑244‑2400

This document is provided for informational purposes only and does not constitute legal advice. Always consult qualified counsel before publishing.